Every check-in runs itself.
You get the front desk back.
SmartStay Access turns each booking into a private link that opens the building entrance and the apartment — no app, no keys, no lockbox out front. Run every door across every building from one console, and take on more units without adding a front-desk hour.
Open a door from this page
No sign-up, no download. Tap the guest link on the left — and watch it land in your console on the right. Exactly what your guest does, and exactly what you see.
- Waiting for the first open…
Every arrival used to need you. Now none of them do.
Watch a check-in happen without you
A full arrival, start to finish — the guest taps their link, the door opens, and it lands in your console. No key, no lockbox, no call to you.
What your guest sees
The whole arrival, step by step. All you did was send one link.
Book & pay
Guests book on Airbnb or any platform and pay exactly as they normally would.
Get the link
Before check-in you share their private SmartStay Access link — copy, send or QR. Nothing to install.
Arrive
At the building entrance, one tap opens the lobby door. They walk straight in.
Enter the apartment
At their door, the same link lets them in — the lock releases and confirms with a green tick.
The review writes itself
No key handoff, no lockout, no support ticket — just a calm arrival guests actually mention.
Run every door like a front desk that never sleeps
One console for every door
Every building, lock and guest on one screen — not five apps.
Fewer support calls
Self check-in that just works means the phone stops ringing at midnight.
Keep your hardware
Works with a wide range of existing door hardware, including doors you can’t swap — no rip-and-replace.
Built to open reliably
If the primary method misses, it fails over to a backup automatically, so a missed attempt never counts against the guest’s access.
Onboard a cleaner in seconds
Add or revoke a link for cleaners and co-hosts without cutting a key.
Better reviews from smoother arrivals
The first thing a guest touches is the door. Make it effortless.
Instant off-switch
Reset, rotate or revoke any link the moment a booking changes.
No app for guests
Any phone browser, 18 auto-detected languages — nothing to download, nothing to support.
Modernize the door. Reduce the liability.
Convenience for the guest, accountability for you.
No open doors on the network
Server and building devices talk over a private, encrypted mesh network. No public ingress on-site, nothing to port-forward on the building’s WiFi.
Access you can take back
Every link can be time- and use-limited, is re-checked on every tap, and is revoked the instant you reset it. No lock keys or device secrets ever reach the guest’s phone.
Every open on the record
The console keeps a full audit log of who opened what, and when — with rate limiting on every attempt.
No rip-and-replace. Runs on the intercoms and locks already fitted in your building — including the doors you are not allowed to change.
Every door, every building. One screen.
Run 5 doors or 500 from one console — grant access for a stay, watch it open, and shut it off the moment a booking changes.
- Manage every building from one place — doors, links and guests, no app-hopping.
- Reset, rotate or revoke a link in one tap — and issue one for cleaners or co-hosts.
- See a live access log at a glance — know every door that opened, and when.
- Send the guest their link with a welcome guide and QR code.
Give yourself the front desk back.
Every guest lets themselves in — and you keep the console, the log, and control. Tell us about your buildings and we’ll show you it running on your doors.
Prefer email? Write to hello@smartstayaccess.com and we’ll set up a time.
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